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Privacy Policy

Lab Luxembourg S.A. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Statement applies to the Lab Luxembourg S.A.’s Website and governs data collection and usage. It explains how Lab Luxembourg S.A. collects, uses and processes your personal data with regard to your relationship with Lab Luxembourg S.A. in accordance with applicable data privacy laws and regulations, which include the General Data Protection Regulation 2016/679 (GDPR) which is applicable as of 25th May 2018.

By using the Lab Luxembourg S.A.’s website, you consent to the data practices described in this statement.

Collection of your Personal Information

When you visit our Website, make an inquiry or request more information, by filling out our contact form, Lab Luxembourg S.A. may ask you to provide some personally identifiable information, such as your e-mail address, name, work address or telephone number. Lab Luxembourg S.A. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Lab Luxembourg S.A. This information can include your IP address, browser type, domain names, access times and referring Website addresses. This information is used by Lab Luxembourg S.A. for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Lab Luxembourg S.A.’s Website.

Data collected is transferred only to the following recipients: Internal employees

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Lab Luxembourg S.A. public message boards, this information may be collected and used by others. Note: Lab Luxembourg S.A. does not read any of your private online communications. Moreover, Lab Luxembourg S.A. controls the ways your personal data are collected and the purposes for which we use your personal data for the purposes of the GDPR.

GDPR

Lab Luxembourg S.A. encourages you to review the privacy statements of Websites you choose to link to from Lab Luxembourg S.A. so that you can understand how those Websites collect, use and share your information. Lab Luxembourg S.A. is not responsible for the privacy statements or other content on Websites outside of the Lab Luxembourg S.A. and Lab Luxembourg S.A.’s family of Websites.

Use of your Personal Information

Lab Luxembourg S.A. collects and uses your personal information to operate the Lab Luxembourg S.A. Website and deliver the services you have requested. Lab Luxembourg S.A. also uses your personally identifiable information to inform you of other products or services available from Lab Luxembourg S.A. and its affiliates. Lab Luxembourg S.A. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Lab Luxembourg S.A. does not sell, rent or lease its customer lists to third parties. Lab Luxembourg S.A. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Lab Luxembourg S.A. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to data storage, data management, disaster recovery and document archiving, and they are required to maintain the confidentiality of your information.

Lab Luxembourg S.A. does not use or disclose sensitive personal information without your explicit consent.

Lab Luxembourg S.A. keeps anonymous track of the Websites and pages our customers visit within data storage, data management, disaster recovery and document archiving, in order to determine what Lab Luxembourg S.A. services are the most popular. This data is used to deliver customized content and advertising within Lab Luxembourg S.A. to customers whose behaviour indicates that they are interested in a particular subject area.

Lab Luxembourg S.A. websites will disclose your personal information, without notice, only if required by law or in the good faith belief (for the proper functioning of the website) that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lab Luxembourg S.A. or the site; (b) protect and defend the rights or property of Lab Luxembourg S.A.; and, (c) act under exigent circumstances to protect the personal safety of users of data storage, data management, disaster recovery and document archiving, or the public.

Your rights

As a natural person, you have a number of rights regarding your personal data:

  • The right of access: You may request* access to your data at any time. You may also request a copy of this data.
  • The right to request the deletion of data: You may request that your data be deleted.
  • The right of rectification: You may request* at any time the update of your data if it is incorrect.
  • The right to request* the restriction of processing: You can ask Lab Luxembourg S.A. to restrict the processing of your data if, for example, you question the accuracy of your data or object to its processing.
  • The right to object to the processing of data: You may object to the processing of your data and withdraw your consent if the processing is based on consent.
  • The right to data portability: You have the right to have your data transferred to another controller.

* You can exercise your rights by contacting dataprivacy@labgroup.com

Use of Cookies

The www.labgroup.com website uses “cookies” to help you personalise your online experience.

During your visit on the Website of Lab Luxembourg S.A., a banner appears at the bottom of the screen informing you of the use of cookies when browsing the website. It is up to you to choose between accepting or refusing the use of cookies depending on the purpose pursued by each cookie.

A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Webserver that you have returned to a specific page. For example, if you personalise Lab Luxembourg S.A. pages, or register with Lab Luxembourg S.A. site or services, a cookie helps Lab Luxembourg S.A. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lab Luxembourg S.A. Web site, the information you previously provided can be retrieved, so you can easily use the Lab Luxembourg S.A. features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lab Luxembourg S.A. services or Websites you visit.

To learn more about the types of cookies and similar technologies we use, why and how you can control these technologies, we invite you to read our Cookie policy here below.

Security of your Personal Information

Lab Luxembourg S.A. secures your personal information from unauthorised access, use or disclosure. Lab Luxembourg S.A. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes of this Statement

Lab Luxembourg S.A. will occasionally update this Privacy Statement to reflect company and customer feedback. Lab Luxembourg S.A. encourages you to periodically review this Statement to be informed on how Lab Luxembourg S.A. is protecting your information.

Contact Information

Lab Luxembourg S.A. welcomes your comments regarding this Privacy Statement. If you believe that Lab Luxembourg S.A. has not adhered to this Statement, please contact Lab Luxembourg S.A. at servicedesk@labgroup.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Cookie Policy

Labgroup uses cookies to ensure everyone has the best possible online experience. On Labgroup, cookies record information about your online preferences and allow us to tailor the website to your needs and to understand how people use our website so we can provide you with a more personalised online service but also improve our website and our services.
In the spirit of transparency, we have realised this cookie policy to provide you with clear and explicit information about cookies that we use and your choices when it comes to these technologies.

What are cookies and what are they used for?

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies are placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Lab Luxembourg S.A. pages, or register with Lab Luxembourg S.A. site or services, a cookie helps Lab Luxembourg S.A. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lab Luxembourg S.A. Web site, the information you previously provided can be retrieved, so you can easily use the Lab Luxembourg S.A. features that you customised.
Lab Luxembourg S.A. also uses cookies to store your preferences, combat fraud, ensure safety and analyse how our website is performing.
You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

What types of cookies does Lab Luxembourg S.A. use?

Labgroup uses several cookies such as:

TYPE OF COOKIE DESCRIPTION DURATION
ESSENTIAL COOKIES (We inform you that those cookies are essential)
cookielawinfo-checkbox-necessary Those cookies help make a website usable by enabling essential functions like page navigation and access to secure areas of the website. Labgroup uses those cookies so that our website can function adequately. These cookies do not store any personal information. 1 year
CookieLawInfoConsent This cookie records the user’s consent or refusal to cookies. 1 year
NON-ESSENTIAL COOKIES
cookielawinfo-checkbox-functional Those cookies are used to perform certain functionalities such as sharing website content on social media platforms, collecting comments and other third-party features. 1 year
cookielawinfo-checkbox-marketing Those cookies are used to track visitors to the site. The aim is to display advertising that is relevant and attractive to the individual user and therefore more interesting to third-party publishers and advertisers. 1 year
cookielawinfo-checkbox-performance Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors. 1 year
cookielawinfo-checkbox-statistics Those cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. 1 year

How do you control cookies?

You have the ability to accept or decline cookies. Only necessary cookies are always enabled; these cookies are strictly necessary for the operation of our website. They allow you to use the main functionalities, such as page navigation and access to secure areas of the website. Without these cookies, you would may not be able to fully experience the interactive features of the Lab Luxembourg S.A. services or websites you visit.

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